xprime hardwares

Refund Policy for Door Fitting Service

At [Your Company Name], we strive to provide the highest quality service and customer satisfaction. If you are not completely satisfied with our door fitting service, please review our refund policy below:

 

Satisfaction Guarantee

We are committed to ensuring you are happy with your new door fitting. If you are not satisfied with our service, please contact us within 14 days of the service completion. We will work with you to address your concerns.

Eligibility for Refund
Refunds will be considered under the following circumstances:

The service provided was not performed to the agreed-upon standards.

There was damage to your property caused by our installation process.

The wrong door was fitted, or the fitting was not according to your specifications.

Non-Refundable Situations
Refunds may not be applicable in the following cases:

Change of mind after the service has been completed.

Damage caused by misuse or lack of maintenance after the service has been completed.

Any issues arising from third-party alterations or installations.

Requesting a Refund
To initiate a refund request:

Please contact us within 14 days of service completion.

Provide details of your concerns, including any relevant photos or documentation.

We may arrange a follow-up visit to assess the situation.

 Refund Process
Once your request is received and reviewed, we will communicate our findings. If a refund is approved, it will be processed within 14 business days using the same payment method used for the original transaction.

Amendments to the Policy
We reserve the right to update or amend this refund policy at any time. Any changes will be communicated to you promptly.

Thank you for choosing [Your Company Name] for your door fitting needs. We appreciate your business and are here to assist you!

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